Saturday, September 08, 2007

Radio Silence


My blog has been down for two days. Grr. It just came back online last night.

I am so pissed at Comcast. Since I host my own blog from my house, I use Comcast Business Workplace with a static IP. I only did this because I am a total nerd and I also host my own email server as well. I have to say that I haven't had many problems with Comcast up until the past few weeks.

It all started with our cable box. When we moved here they gave us a tiny cable box. I thought it was pretty cool because we were used to the giant ones. I wondered though, how reliable they would be since so much technology was packed into such a small package.

The box worked for about 5 months and then a few weeks ago the on-screen menu quit and so did any chance of watching OnDemand. I called Comcast to come out, but they never showed up.

In the meantime, my Internet went out the other day. Repeated calls to them revealed that they were having a major outage for their business customers (I am a technically a business customer since I have a static IP address). It took me a while to get then to reveal what had happened. I was nice throughout my calls to them, since I knew it wasn't the representative's fault that my Internet was down. What really pisses me off is that I felt like I had to lead the process to get this fixed. If I hadn't called a million times would my Internet still be out? That's a scary thought for a company as giant as Comcast.

All's well that ends well, though. My Internet is back on, I went to Comcast the other day and got another box and life is good once again. I still can't watch Weeds OnDemand, but I took that as a sign that I should probably get off my fat ass and go outside and do something productive. I'll pick up where I left off with Comcast next week when I get mad at them all over again.

For now, I'll go mow the lawn or something.

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