Wednesday, September 24, 2008

I heart Comcast (aka I am Comcastic)

When we first moved to Florida I got the Comcast Business Internet package so I could host my own website and email and all the good stuff that geeks do. It worked great, but was pricy at $100/month.

Recently we have been trying to cut costs and one obvious item was the Business Internet, which cost twice as much as the home Comcast Internet. I moved my website and email to a hosted server (which caused all kinds of issues, as you know if you've tried to send me an email recently). Once that was done I called Comcast and told them to switch me over to the home service. It isn't a one phone call process, as I found out. You call and they take your information and someone calls you back. This was two weeks ago. I had actually forgotten about it until my cell phone rang yesterday and it was Comcast. They said they didn't want to lose my business and were prepared to give me a "steep discount". How "steep" you ask? Half-price. No shit. They cut the price from $100/mo to $54/month. Now realize, I have the fastest Internet they offer, PLUS a static IP, which is critical to host websites and email, all for $9 more than their home product. I told the Comcast lady that for this price I would keep the damn thing forever.

So, I am now moving most of my stuff back to my own server, with the exception of this blog, which I am going to keep on it's new server with a host because they have redundancy and it was only $6/month (and I already prepaid for 2 years, so I am stuck with the cost).

Yay Comcast! Oh, and we use Vonage phone service with our fast Business Comcast Internet and have very few issues. We had MAJOR problems using Vonage through Comcast while we were in Boston. But I digress.

I heart Comcast.

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