Friday, June 04, 2010

This past January we ditched Comcast and moved over to AT&T U-Verse. We had lots of problems with Comcast and were thrilled with our new service. For months things were great. Until very recently...

Recently we noticed that the AT&T U-Verse Scientific Atlanta cable box would not turn on. We would have to hold the power button down for 5 seconds to perform a soft reboot. After that we wouldn't have any more problems that day. But the next day we would most likely have to perform anther soft reboot.

This went on for a week or so and then one day our OnDemand content wouldn't start, or if it did, it would freeze up. This was right in the middle of us trying to catch up on True Blood. Grrrr. But we made it through somehow.

Looking online, I found that there are others with the same problem as us (no surpruise there). This link http://utalk.att.com/t5/Equipment/Am-I-another-victim-of-the-U-Verse-HDMI-problem/m-p/63157, among others, shows that the problem is sometimes related to the HDMI cable between the box and the TV. That would have never occured to me. I was under the impression that the problem was related to the gateway device, and not with the actual Scientific Atlanta device. Who knew? As a test, I removed the HDMI cable from the equation and am using the good old coaxial cable. So far, so good. Sometimes technology is just effed up.

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